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Remote Control FAQ's
How will a frame affect operation of my remote control?
With a total concealment television framing solution such as ours, the infrared eye on your television will be covered by the frame and/or AcoustiMat. To address this, FrameMyTV has developed an electronic remote control relay system for seamless integration with the manufacturer's or a universal remote control. With this device, the frame and related accessories will appear invisible to your remote control.
Does my frame come with an extra remote?
No, this is not necessary since the remote relay system communicates with your remote. No extra remote controls or programming are necessary. Motorized artwork frames will come with an additional remote for control of the artwork.
Do I need to uninstall my TV to install the remote system?
The remote system is a dual-mode device that can be operated by 2-AA batteries or by the supplied AC adapter. If using battery mode it will not be necessary to remote the television from it's wall mount. To use the AC adapter may require removal of the television if a power outlet is located behind the television.
How long will the batteries last?
The remote system was intelligently designed to be a low power consumption device. A standard pair of batteries will last 1-2 years under normal operating conditions.
Can I control my other audio/video components with this device?
No, the device only has one input and one output and was designed solely to communicate with the infrared sensor on the front of your television.
Is the remote system compatible with all televisions?
The unit meets all infrared communications standards and has been tested with almost every major television brand on the market. However, the number of television brands is constantly changing so it has not been tested with every brand available. Despite this, there are currently no known brands with which the unit does not communicate.
Please note: With LG & Zenith televisions the communication of the power command is slightly different than most other brands. For standard operation with these brands we reccomend using the device plugged into an AC power source. Otherwise, in battery mode you'll need to press the power button twice to power the television on/off; all other commands will operate normally. This workaround is ONLY necessary for LG & Zenith televisions.
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